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Costa

Costa
Costa
Locations:60 MSAs
Associated names:EDC, Burger King
Predecessors:Cafe Continental, Caffe Ritazza, Coffee Nation, Little Chef, LP4, Upper Crust
Successors:Nescafe Nation, Subway, Greggs
Opening hours:Most motorway sites 24 hours
Website:
costa.co.uk
Facebook Page
Twitter: @CostaCoffee

It feels like there's not a building in Europe which doesn't serve Costa, usually in several places at once. This is certainly the case on the motorways.

Costa's UK operations are owned by the Whitbread Group. The brand started in London in 1971, and by the early 2000s Costa Coffee and its slogan 'Italian about coffee' was becoming a familiar sight in most town centres and shopping centres.

Motorway History

Roadchef were the first to introduce Costa to their motorway services, replacing Cafe Continental. It joined Wimpy and rivalled Granada's relationship with Caffe Ritazza.

A few years later Moto followed by replacing all their Caffe Ritazza outlets with Costa. Welcome Break, who had been keen to be different, eventually adopted Starbucks and were keen to stress that this is different, however they now serve Costa Express too.

Over the years the availability of Costa has spread from being tucked away in an old unit or a stand next to the restaurant to being served outside the entrance, in the restaurant, from a portable stand and in the petrol station - usually all at the same time.

The lounges have become increasingly stylish as the image of service stations and of Costa has changed. Many services now rely on Costa's menu only to meet their obligation to provide food 24 hours a day.

In July 2016, Roadchef opened their first Costa drive thru, in a similar style to Welcome Break's Starbucks drive thrus. More are expected to follow with both Roadchef and Moto.

Road Signs

Roadchef were the first to change their operating logo to read 'Roadchef Costa Coffee', sneakily allowing them to advertise Costa from the motorway. Moto later decided to go one better, changing their headboard to 'Costa M&S' or 'Costa Burger King' where appropriate.

Other Roadside Sites

Many former Esso On the Run stores used to include a Costa shop, where you could also pay for your fuel. These have all closed and many have been replaced by Subway and Greggs at Euro Garages sites.

Through its relationship with Moto, Costa has become a popular choice to replace former Little Chef restaurants. However, Euro Garages are currently the fastest-growing operator in the industry, and as Euro Garages use Starbucks, Costa has begun to take a back seat in this field.

Drive Thru

In July 2016, Roadchef were the first operator to introduce a Costa Drive Thru unit to a motorway service area at their Rownhams eastbound site. Then, in April 2017, Moto also introduced a Costa Drive Thru to their Reading eastbound site. It is currently unknown whether more Costa Drive Thru units will be built across the motorway network but judging by the success of Starbucks Drive Thru units at Welcome Break sites, it seems highly likely that we will see more Costa Drive Thru units soon.

Costa Express

Costa Express at Leigh Delamere petrol station.
A pair of Costa Express machines.

In March 2011 Whitbread, owner of the Costa Coffee brand, purchased Coffee Nation to re-brand into Costa Express.

Coffee Nation was a brand widely seen across motorway service areas providing coffee machines within petrol forecourts and WHSmith outlets. They are seen at most a-road services.

The Costa Express machines offer 10 varieties of hot drinks and are the largest coffee machine provider for forecourts in the UK.

In 2013, Costa introduced its new Costa Express Marlow machine, which is a larger offering than its predecessor, as it offers 250 varieties of hot drinks. It is being slowly introduced to motorway services.

Locations

Motorway Services

Costa can be found at all Moto, Roadchef and a few Extra motorway service stations. They are:

Motorway Drive Thrus

Costa Drive Thru units can now be found at some services. They are:

Irish Services

Costa Express Only

The following motorway services provide Costa Express machines only:

Costa Express Marlow locations

A-road Services

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